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FAQ

What are the delivery charges for orders from the Online Shop?

 

FREE SHIPPING ON ALL U.S. ORDERS $100 AND UP

International orders pays a flat rate fee of $28.00 

Items are dispatched from the US and will arrive in 5-8 days.

All International orders will be shipped either via USPS, DHL, FedEx Depending on your location.

 

Which payment methods are accepted in the Online Shop?

Currently we accept Credit Card Payments, personal checks and PayPal.

If you would like to arrange payment via another method,

We are happy to try and assist your request! Call Us 1+212-645-6928

How long will delivery take?

Items are dispatched from the US and will arrive in 3-5 days, depending on your location.

How secure is shopping in the Online Shop? Is my data protected?

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience. Our secure servers protect your information using advanced encryption techniques and firewall technology.

What exactly happens after ordering?

After ordering you will promptly receive an order confirmation via e-mail.

After the order has been processed in our database, the package will leave on the same day, or, at the latest, the following work day.

Orders via personal checks are sent out after payment has been cleared.

Do I receive an invoice for my order?

Yes. You will receive your invoice via e-mail when your order is sent out to you.